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We're here to help. Get in touch with our support team.

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Chat with Us

Click the chat widget in the bottom right corner to instantly connect with our support team. Average response time: 2 hours.

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Submit a Ticket

Fill out the form and we'll create a support ticket. You'll receive updates via email and can track your ticket status.

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Support Hours

7:00 AM - 10:00 PM every day

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Comprehensive Help

Whether it's about orders, products, or billing, our team is ready to help you resolve any issue.

Submit Support Ticket

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Frequently Asked Questions

How long does shipping take? ▼

Standard shipping typically takes 5-7 business days within the UK. Express shipping options are available at checkout for 2-3 day delivery.

What is your return policy? ▼

We offer a 30-day return policy for all unused items in their original condition. Simply initiate a return from your account page or contact our support team. Return shipping is free for exchanges, and we'll provide a prepaid label for returns.

Do you ship internationally? ▼

Unfortunately we are only able to deliver our products across the United Kingdom, with hopes of expansion as soon as possible.

How can I track my order? ▼

Once your order ships, you'll receive a confirmation email with a tracking number. You can also track your order by logging into your account and viewing your order history. Tracking information is typically available within 24 hours of shipment.

What payment methods do you accept? ▼

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secured with SSL encryption to protect your information.